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Meet Lyla. Your AI front desk.

Not just another chatbot. Lyla is an always-on front desk assistant for small and local businesses — answering questions and capturing every enquiry, on your website and over the phone.

Free to set up and test — you only pay when you’re ready to go live.

Live in minutes Cancel anytime
Lyla
Ask me anything
Online
Hi, I’m Lyla 👋
Ask me anything about how I’d work for your business.

How it works

01

Add your info

Tell Lyla about your business — or let her build it from your website in one click, and preview it free before you decide

02

Add Lyla to your site

Paste one line of code and Lyla’s live in minutes. Works on any website, no developer needed

03

Lyla answers & captures

She answers visitors’ questions and captures every enquiry, sent straight to you around the clock

Meet Lyla

Everything Lyla does, in one video.

See how Lyla answers your phone and your website, holds real conversations built from your own business, and captures every enquiry as a lead — honestly, in 25+ languages, live in minutes.

More from Lyla on YouTube

See it in action

Everything a front desk does — handled automatically.

Lyla
On your website
account.meetlyla.com/leads

Call answering

Lyla answers your phone, too.

Give Lyla her own phone number and she’ll pick up every call, 24/7 — answering from the same knowledge as your website chat, and turning every caller into a lead before you’ve even reached for the phone.

  • Her own dedicated number in 22 countries. Instant in the UK, US & Canada — point your calls to it or hand it out directly.
  • Never a missed call again. She answers instantly, day or night, even when you’re on a job or closed.
  • The same brain as your chat. One knowledge base answers both — edit it once and your phone line stays in step.
  • Every call becomes a lead. The caller’s name, number and what they wanted — emailed to you, with the full transcript saved.
  • Urgent? She puts them through to you, live. She announces who’s calling first — and if you can’t answer, she simply takes a message.
  • A natural voice you choose — in 25+ languages, openly an AI on every call.
  • Or give it your own voice Upgrade — record a minute and callers hear you, not a stock voice.
  • Set up in minutes. Pick your number, choose a voice, and you’re taking calls the same day.
Hear her for yourself — a real ~2-minute call, right here in your browser. This live demo’s in English — on the full plan, Lyla answers in 25+ languages with a natural native voice.
Bright Smile Dental
Incoming call…
00:00
Openly an AI — introduces itself on every call
Lyla
Leads 1 new
Dedicated numbers are available in 22 countries — instant in the UK, US and Canada, with a quick one-time verification for the rest to meet local phone regulations. We’ll guide you through it.

What Lyla does

Not a chatbot. A real assistant.

Answers & captures

The everyday front-desk work — so you never miss an enquiry.

Answers 24/7
Replies instantly, day or night, using only your business info.
Captures every enquiry
Collects names, numbers and the details you choose — sent straight to you.
Answers your phone Add-on
Picks up calls 24/7 on a dedicated number using the same knowledge as your chat.
Takes bookings Add-on
Offers real free slots in chat and on calls, books them into a diary — and reminds the visitor before the appointment.
Phone callbacks
Takes a number and flags a callback for visitors who’d rather not email.
Send a photo
Visitors attach a photo so you see exactly what they mean.
Flags what she can’t answer
Saves questions she couldn’t answer so you can fill the gaps.
Instant auto-reply
Every lead gets a friendly acknowledgement email, in their language.
Speaks their language
Understands and replies in 25+ languages — on chat and on calls.
Review Booster
Happy visitors get your Google review link at the natural moment — more five-star reviews without asking.
Integrations
Every captured lead sent to your CRM, spreadsheet or Slack — works with Zapier, Make and more.
Follows up automatically
Nudges you when enquiries sit unread, and sends the visitor one polite follow-up next day — so leads never go cold.

Live in minutes

No developer, no setup headache — add Lyla and go.

Built from your website
One click reads your site and drafts your knowledge, ready to review.
One line of code
Paste one snippet and you’re live in minutes, on any website.
Set up from a file
Upload a menu or price list (PDF, Word, text) — she learns it.
Match your brand
Colours, greeting, logo and chat button — styled to match your brand.

Honest & keeps you informed

Built to be trusted — and to keep you in the loop.

Openly AI — no made-up answers
Always says she’s an AI, and only answers from your info — if she doesn’t know, she says so instead of guessing.
Monthly summary & dashboard
A “what Lyla did” email each month, plus a live dashboard.
Watch chats live
See conversations as they happen, live from your dashboard.
For any business
Plumbers, dentists, salons, cafés — if your customers ask, Lyla answers.

Pricing

Simple, honest pricing.

You'll be billed in pounds (£).

Less than the cost of a single missed job — and a fraction of what a receptionist costs.

Free to set up and preview — you only pay when you go live.

Standard Right for most
£30 / month

Ideal for most small & local businesses — upgrade anytime

  • Answers customers 24/7 from your info
  • Captures enquiries with custom fields
  • Dashboard + monthly summary email
  • Handles around 300 conversations a month
Advanced
£70 / month

For busier sites and higher volumes

  • Everything in Standard
  • Handles around 1,000 conversations a month
  • Ideal for high-traffic websites
  • Best value per conversation
Custom
Let’s talk

A fully tailored AI helpdesk for businesses that need more — built around your systems

Everything in Advanced, plus:

  • Custom integrations (CRM, booking & more)
  • More advanced AI models
  • Bespoke multi-step workflows
  • Multiple sites & locations
  • SMS & WhatsApp integration
  • Higher usage limits
  • Priority support
  • Done-for-you setup & training
  • White-label — your own branding

Optional add-ons — billed separately from your plan, add or remove anytime

+£40 / mo

Call Answering

Lyla answers your phone too — her own dedicated number and 100 minutes a month, both included in the price, with every caller saved as a lead.
Need urgent callers put through? Lyla can transfer them to you, live — you choose when, and it uses your included minutes.

Requires a Standard or Advanced plan.

Upgrade Your own voice — record one minute, and callers hear you instead of a stock voice. +£20 / mo
Booking
Lyla offers real free times in the chat — and on calls — and books them into your diary, invites emailed to you both. Or link your own booking page.
Reminder emails help cut no-shows — and a one-tap cancel link means freed slots can go to someone else.
+£10 / mo
Image understanding
Lyla reads visitor photos and answers about them in the chat — sizing, identification, “is this covered?”
+£10 / mo

Not sure which you’d use?

Common questions

Asked before you sign up.

The things business owners usually want to know before trying Lyla — answered straight.

What happens if Lyla doesn’t know an answer?+
She says so — she never guesses. She’ll offer to take the visitor’s details so you can answer them directly, and the question is flagged in your dashboard so you can add the answer to her knowledge once and she’ll handle it herself next time.
Will she ever make things up?+
No. Lyla only answers from the business information you give her — your services, hours, prices and policies. If something isn’t in her knowledge, she won’t invent it. You can also preview and test her for free before she ever speaks to a customer.
Do I need a developer to set this up?+
No. You paste one line of code into your site — that’s it. Works on WordPress, Wix, Squarespace, Shopify and custom-built sites. Lyla can even build her starting knowledge from your website in one click, or from a menu or price list you upload.
How does the phone answering work?+
It’s an optional add-on. Lyla gets her own dedicated phone number (available in 22 countries) and answers calls 24/7 using the same knowledge as your chat — in a natural voice you choose. Every call is emailed to you with the caller’s details and the full transcript saved in your dashboard.
What about my customers’ data?+
Lyla is built to be GDPR-conscious: she only collects what’s needed to answer and follow up, asks for consent before passing details on, and your data is never sold. You control retention from your dashboard, and the full details are in our Privacy Policy.
Am I locked into a contract?+
No — it’s a rolling monthly subscription you can cancel anytime. And it’s free to set up and test: you only start paying when you’re ready to put Lyla live in front of your customers.

Anything we’ve missed?

Ready to stop missing enquiries?

No forms, no setup call — just tell Lyla about your business in the chat. She collects the details, sets up your account and gets everything ready for you in minutes.

Already a customer? Log in
Try it free first · Customised to your business · Never miss an opportunity · Openly AI · Works on any site · Cancel anytime
Curious what Lyla can do? Ask me anything 👋
Lyla
Online · AI front desk
Lyla only talks about what Lyla can do.